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Terms of Service

I. Consumer information

1. Information about the seller

Livario GmbH
Stadtkoppel 26
21337 Lüneburg
Germany

Authorized representative:
Birgit Rackel

Hotline: +49 (0) 4131-9279-648
Telefax: +49 (0) 4313-9179-920

kundenservice_mail

2. Information on the goods and the conclusion of the contract

When ordering through our online shop, the ordering process comprises a total of 3 steps: In the first step, you select the desired product. The essential characteristics of the product are given in the respective product description. In the second step, you have the option to log on to us as a new customer or to log in as a customer in order to retrieve data already stored by you. In the third step, enter the invoice and delivery address. At any time, you have the opportunity to correct your entries using the usual keyboard and mouse functions and to return to previous input masks. At the end of your order, you have the opportunity to review all the important contractual information once you submit your binding order by clicking on the 'SEND ORDER' button. If delivered goods have defects, you have the legal warranty claims. Unless otherwise expressly agreed, the statutory warranty provisions apply.

3. Non-binding invitation by product presentation

The product presentation in the online shop 'dirndl.com' merely represents a non-binding invitation to you to order goods from us. The sending of the order therefore does not lead to the contract conclusion, but is your binding offer to conclude a purchase contract with us (Livario GmbH). The contract - concerning the dispatched goods - only comes about with the delivery of the goods, which we inform you by mail.

4. Information on the storage and printing of the contract text

After sending the order, you have the opportunity to print it out. The contract text is saved by us and sent to you in text form (eg e-mail, fax or letter) after sending your order together with the present terms of service.

5. Free return from Germany

Customers from Germany can return the goods free of charge via our return portal. The free return shipping label has to be created and printed out in our return portal at http://www.livario.de/retoure. If we deliver to consumers outside of Germany, shipping costs will not be refunded in case of cancellation. This also applies to the return costs.

6. Cancellation

You have the right to revoke this contract within a period of fourteen days without giving reasons.

The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the goods.

To exercise your right of revocation, you must contact us

Livario GmbH
Elso-Klöver-Straße 9
21337 Lüneburg

Phone: 04131 / 927 964 8
Fax: 04131 / 927 992 0


by means of a clear statement (eg a letter, fax or e-mail sent by mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

If we deliver to consumers outside of Germany, shipping costs will not be refunded in case of cancellation.

Consequences of revocation

If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. Customers from Germany can return the goods free of charge via our return portal. The free return shipping label has to be created and printed out in our return portal at https://www.livario.de/retoure/. If we deliver to consumers outside of Germany, shipping costs will not be refunded in case of cancellation. This also applies to the return costs. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have demonstrated that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days. They bear the direct costs of returning the goods. They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the nature, characteristics and functioning of the goods.

>> Download Recovation-Form 

II. Terms of Service

§ 1 Scope

The business relationship between Livario GmbH and the Purchaser shall exclusively be governed by the following general terms and conditions of business as of the date of the order. Deviating conditions of the customer apply only if Livario GmbH expressly agrees to their validity.

§ 2 Conclusion

The product presentation in the online shop 'dirndl.com' merely represents a non-binding invitation to you to order goods from us. By sending an order to us, you submit a binding offer to conclude a purchase agreement with us (Livario GmbH). We will immediately confirm receipt of your order by e-mail. No acceptance of the contract is yet to be seen in this confirmation letter. The decision as to whether we accept an order is our discretion. If we do not execute an order, we will notify you without delay. The acceptance of the offer by us takes place by delivery of the goods. We will send you the goods by e-mail. Goods purchased from one and the same order, which are not sent and are not listed in this e-mail, are not subject to a purchase contract. Livario GmbH sells goods only to adult, mature persons.

§ 3 Prices, shipping and payment

The prices are final prices and contain the statutory value-added tax. If applicable, additional delivery and shipping costs are indicated separately in the respective product presentation in the offer. In the case of deliveries to countries outside the European Union, additional costs may be incurred, Further taxes and / or charges, for example in the form of customs duties. You have the option of paying by advance payment.

§ 4 Retention of title

The goods remain our property until full payment.

§ 5 Copyrights

The entire contents of the website, including texts, graphics, photographs, images, moving pictures, sounds, illustrations and software, are our property or that of our related companies, licensees and / or content providers. These contents are protected by copyrights and other rights. Your use is only permitted with our express consent.

§ 6 Applicable law

German law applies to the exclusion of the UN purchase law, as well as German private international law.

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